Frequently asked questions
Everything you need to know about ordering, payments, shipping and compliance when trading with Yugam Global Trades.
MOQ varies by product and is listed on each product page. For most agricultural goods it starts at 5 metric tons; for textiles, leather and industrial goods it varies by item. If you need a smaller trial quantity, mention it in your inquiry and we'll do our best to accommodate.
Simply browse our catalog and click "Request quote" on any product, or use the Contact form. Tell us the product, quantity, destination port and preferred Incoterm — we respond with transparent pricing within one business day.
We accept Wire Transfer (T/T), Letter of Credit (LC), and online payments via Razorpay (domestic) and PayPal (international). For larger orders we also support proforma-invoice bank transfers and milestone-based payments.
We commonly trade on FOB, CIF and EXW terms. The right Incoterm depends on how much of the shipping and risk you'd like us to handle — we're happy to advise based on your destination and experience.
Transit time depends on the destination and mode. Sea freight typically takes 2–6 weeks depending on the port; air freight is faster for urgent or smaller shipments. We provide an estimated timeline with every quotation and live tracking once shipped.
Yes. Once your order ships, you'll receive tracking details and milestone notifications by email and WhatsApp — from dispatch through customs clearance to arrival at your destination port.
Certifications vary by product and vertical — for example FSSAI and APEDA for food, Oeko-Tex for textiles, CE and ISO for industrial goods, and CLE and REACH for leather. Each product page lists its certifications, and we provide all compliance documents with your shipment.
Yes. We prepare all export documents — commercial invoice, packing list, Certificate of Origin, Bill of Lading, phytosanitary and quality certificates — so your shipment clears customs smoothly. Import-side clearance depends on your chosen Incoterm.
Absolutely. We encourage sample evaluation for new buyers. Sample availability, cost and shipping are arranged case by case — just request samples in your inquiry.
We export worldwide, with a focus on buyers in the USA, EU, Middle East, Africa and Southeast Asia. If you're unsure whether we ship to your country, just ask.