1. Introduction
Yugam Global Trades ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
2. Information We Collect
We collect information you provide directly — such as your name, company, email, phone number, country and shipping details — when you submit an inquiry, request a quotation, create an account, or place an order.
We also collect limited technical data (such as IP address, browser type and pages visited) through standard analytics to improve our website.
3. How We Use Your Information
We use your information to respond to inquiries, prepare quotations, process and fulfil orders, arrange shipping and documentation, send order updates, and comply with legal and regulatory obligations.
4. Sharing of Information
We share information only as needed to fulfil your order — for example with logistics partners, payment processors, and customs authorities. We do not sell your personal information to third parties.
5. Data Security
We implement reasonable technical and organisational measures to protect your data, including encryption in transit and access controls. No method of transmission is completely secure, however, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. Buyers in the EU are covered under GDPR. To exercise these rights, contact us at the email below.
7. Contact
For any privacy questions, contact us at info@yugamglobaltrades.com.